|
Other
Which files need to be saved for a backup?
All data is being saved in the files TKDaten.mdb, TKJournal.mdb and TKPrices.mdb. These files are saved in the InterCall folder and should be saved to a different folder for backup reasons at regular times. The subfile DataBases can be added to the backups since it might hold old data that you wish to be saved.
How can a cabin/telephone be added in the software?
To add a telephone it is necessary to know the internal extension number of this phone. If you don`t know this number follow these steps:
1.) Go to Settings > Telephone > Add.
2.) Enter the name of the telephone or cabin (for example Cabin 01).
3.) To find out the internal extension number make a short phone call from this phone. It is necessary to get a connection where someone picks up the phone on the other side. After this call has been made the extension number will automatically be shown in the software. If the number doesn't appear the telephone might already be added with a different name or the phone system has not been configurated correctly.
4.) You can now define some special settings for this phone such as usage fees etc.
5.) Confirm the settings with OK.
|
|